Poori transparency
Hamne jo likha hai voh bilkul clear hai — email, phone, IP logs, payment gateway data — sab explain kar diya. Kisi bhi visitor ko samajhne ke liye dictionary ya lawyer ki zarurat nahi.
LEGAL REFERENCE
Privacy Policy jo aap par zaroor kaam kare
wine 101 par aapka naam, email, aur payment details bilkul mehfooz rahte hain. Hamne clear rules likhe hain ke aapki information kaisa use hoti hai, kaunse servers par...
Encryption se surakshitLocal qanoon ke mutabiqJazzCash Easypaisa SadaPay ke sath secure
Kya data hamne le rahe hain aur kyun
Jab aap wine 101 par account banate ho, hamne aapka naam, address, phone number, email, aur banking details collect karte hain — yeh sab account verification aur payment processing ke liye zaruri hain. Aapka IP address, device type, aur browser information automatically log hote hain ta ke hamara platform stable rahe aur fraud se bacho. Hamara system encryption use karta hai ta
ke JazzCash, Easypaisa, SadaPay aur Raast transfers secure rahen. Jahan local qanoon ijazat deta hai, wahan hamne yeh sab data aapki account history aur customer service ke liye store karte hain. Agar aap Pakistan ke supported ilaqon mein ho, to aapka data Pakistan ke data-protection rules ke under protected rahta hai.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
BHAROSA AURA CLARITY
Kyon aap hampar trust kar sakte ho
Transparent Policy
Hamara privacy statement simple Urdu aur English dono mein likha hai. Koi chhupa hua clause nahi, koi jhagra nahi — bas saaf baatein jo aap samjh saken.
No Third-Party Selling
Hamara rule hai: aapka data kabhi bhi advertisers, brokers ya kisi third party ko nahi bechenge. Sirf internal use aur legal compliance ke liye retain karte hain.
Regular Security Audits
Hamara IT team quarterly encryption aur server security check karta hai. Agar koi risk dikhe, hamne immediately patch karte hain aur aapko inform karte hain.
Payment Partner Vetting
JazzCash, Easypaisa, SadaPay aur Raast — sab ne apne data-protection standards dikha hain. Hamne hi un par trust karne se pehle verify kiya tha.
Deletion On Request
Jab aap account delete karao, hamne aapka personal data 30 din mein remove kar dete hain — sirf legal records ke liye archive rakta hai.
Incident Response Plan
Agar kabhi data breach hone ke chance ho, hamne written protocol hai: aapko 24 ghanton mein notify karenge aur hamara legal team coordinate karega.
POLICY KA ANDAZA
Hamara privacy approach aur kyun alag hai
Pakistani focus
Hamara policy Pakistan ke local law aur payment systems — JazzCash, Easypaisa, SadaPay, Raast — ke hisaab se likha hai, na ki generic global template.
No hidden retention
Hamne clearly likha hai ke analytics data 6 months bad delete hota hai aur payment records sirf tax aur compliance ke liye 5 saal rakhte hain.
Opt-in communications
Promo emails ya SMS ke liye hamne pehle se permission lena padta hai. Unsubscribe button har message mein likha hota hai, just one click se nikal sakte ho.
User control dashboard
Aapke account settings mein Privacy tab hai jahan aap download, update, block, ya delete kar sakte ho — aapka, aapka control, aapka choice.
Third-party cookies nahi
Hamne sirf essential cookies use karte hain — login session aur fraud prevention ke liye. Tracking ya advertising pixels wine101.org par allowed nahi hain.
Incident protocol likha hai
Agar kya galat ho, hamne written playbook hai: notify within 24 hours, legal team involved, affected users ko compensation option aur free credit monitoring.
PRIVACY KE CORE ELEMENTS
Jo cheezein hamne privacy ko strong banati hain
End-to-End Encryption
Aapka data browser se server tak encrypted travel karta hai...
Role-Based Access
Sirf authorized staff hi aapka sensitive data dekh sakte hain...
Audit Logs
Har access, har change, har query aapke account par timestamp...
Data Minimization
Hamne sirf wo data liya hai jo aapke account aur...
Vendor Management
JazzCash, Easypaisa, SadaPay aur Raast ke sath hamne written data-processing...
Regular Backups
Aapka data redundant servers par backup hota hai ta ke...
Privacy ke baare mein aapke sawaal
Nahi. Hamne sirf name, email, phone, aur bank account details mangta hain ta ke account verify ho aur withdrawal process smooth rahe. Pakistan ke local qanoon ke hisaab se sirf yeh zaroori hai aur hamne un hi tak apne aap ko simit rakha hai.
Sirf hamara payment verification team aur fraud-prevention staff hi aapka banking details dekh sakte hain — encrypted form mein. Finance aur legal staff sirf aggregate reports dekh sakte hain, individual cards ya accounts nahi. Koi bhi third party access nahi hai.
Hamne apni side se strong encryption rakha hai, lekin agar aapka banking app compromise ho to woh aapka issue hai. Hamara policy: agar wine101.org se breach ho, hamne liability hai. Agar third-party payment gateway se ho, woh liable hain — hamne written agreements mein likha hai.
Personal data (naam, email, phone) 30 din mein delete ho jaata hai. Payment records aur transaction history tax compliance ke liye 5 saal rakha jata hai, lekin sirf aapka account-specific logs — agar kabhi dispute ho to check kar saken.
Sirf agar aap opt-in karo account setup mein ya baad mein settings mein. Har email aur SMS mein unsubscribe link hai — ek click se nikal sakte ho. Jab bhi niklo, hamne tafriqi 48 hours mein remove kar deta hai.
Haan, major changes ke liye hamne aapko 30 din ka notice dete hain aur email karate hain. Minor clarifications immediately apply hote hain. Har version par date likha hota hai aur change log publicly available hai wine101.org/privacy-updates par.
[email protected] par detailed complaint likhen. Hamne internal investigation team hai jo 5 din mein acknowledgment deta hai aur 15 din mein detailed response. Agar wo unsatisfactory ho, aap Pakistan ke relevant authority ko escalate kar sakte ho.